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Title

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Bridal Sales Consultant

Description

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We are looking for a passionate and customer-focused Bridal Sales Consultant to join our team. As a Bridal Sales Consultant, you will play a key role in helping brides-to-be find the perfect gown and accessories for their special day. You will provide personalized service, expert advice, and emotional support throughout the bridal shopping experience. This role requires excellent interpersonal skills, a keen eye for fashion, and the ability to work in a fast-paced, emotionally charged environment. The ideal candidate will have a strong background in retail sales, preferably in bridal or formalwear, and a genuine desire to make each bride feel confident and beautiful. You will be responsible for managing appointments, maintaining the showroom, and ensuring a seamless and enjoyable experience for every client. Your ability to listen, empathize, and guide clients through one of the most important decisions of their lives is crucial to your success in this role. In addition to working directly with clients, you will collaborate with team members to meet sales goals, manage inventory, and contribute to the overall success of the boutique. You should be comfortable using point-of-sale systems, scheduling software, and maintaining accurate records of client interactions and purchases. Flexibility to work weekends, evenings, and during peak wedding seasons is essential. This is a rewarding opportunity for someone who loves fashion, enjoys working with people, and thrives in a dynamic retail environment. If you are enthusiastic, detail-oriented, and committed to delivering exceptional customer service, we invite you to apply and become a valued member of our bridal team.

Responsibilities

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  • Assist brides in selecting wedding gowns and accessories
  • Provide personalized styling advice and recommendations
  • Manage client appointments and follow-up communications
  • Maintain cleanliness and organization of the showroom
  • Meet or exceed individual and team sales goals
  • Process sales transactions and manage client records
  • Coordinate fittings and alterations with seamstresses
  • Stay updated on bridal fashion trends and inventory
  • Handle customer concerns with professionalism and empathy
  • Support marketing and promotional events as needed

Requirements

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  • Proven experience in retail sales, preferably bridal or formalwear
  • Excellent interpersonal and communication skills
  • Strong sense of style and fashion awareness
  • Ability to work weekends and flexible hours
  • Detail-oriented with strong organizational skills
  • Comfortable using POS and scheduling systems
  • Ability to handle emotional and high-pressure situations
  • Team player with a positive attitude
  • High school diploma or equivalent; fashion-related education a plus
  • Professional appearance and demeanor

Potential interview questions

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  • What experience do you have in bridal or formalwear sales?
  • How do you handle emotional or indecisive clients?
  • Can you describe a time you exceeded a sales goal?
  • Are you available to work weekends and evenings?
  • How do you stay current with fashion trends?
  • What strategies do you use to build client relationships?
  • Describe your experience with POS and scheduling systems.
  • How do you manage multiple appointments in a busy day?
  • What do you enjoy most about working in retail?
  • How would you handle a dissatisfied bride?